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wiki:tcb:operation:troubleshooting [2019/05/23 19:53]
opadmin [Troubleshooting]
wiki:tcb:operation:troubleshooting [2019/05/23 19:55] (current)
opadmin [Troubleshooting]
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 <​li><​p><​b>​Wrong Dipswitch Setting:</​b>​ Make sure Dipswitch #5 is in the correct position for the method you are using to connect. Set Dipswtich #5 to On if you are connecting with a USB cable. Set it to Off if you are trying to connect over the Serial 1 port (for example, with a Bluetooth adapter).</​p></​li> ​ <​li><​p><​b>​Wrong Dipswitch Setting:</​b>​ Make sure Dipswitch #5 is in the correct position for the method you are using to connect. Set Dipswtich #5 to On if you are connecting with a USB cable. Set it to Off if you are trying to connect over the Serial 1 port (for example, with a Bluetooth adapter).</​p></​li> ​
 <​li><​p><​b>​Alternate Connection Method:</​b>​ If all else fails, try creating a connection using the longer two-step process. As usual select the correct COM Port, but instead of trying to connect go to the Firmware tab of OP Config and click the Snoop button. If a Snoop connection is successful you will see a notification to that effect at the bottom of the window, and the TCB will spit out some information in the console window. It may be a lot of information if the radio receiver is connected/​detected. The Snoop connection only listens to the TCB, it doesn'​t talk. But if that part works, you are already halfway to a full connection. After the TCB has completed printing debug information,​ now click the Connect button and the full communication connection should be made.</​p></​li>​ <​li><​p><​b>​Alternate Connection Method:</​b>​ If all else fails, try creating a connection using the longer two-step process. As usual select the correct COM Port, but instead of trying to connect go to the Firmware tab of OP Config and click the Snoop button. If a Snoop connection is successful you will see a notification to that effect at the bottom of the window, and the TCB will spit out some information in the console window. It may be a lot of information if the radio receiver is connected/​detected. The Snoop connection only listens to the TCB, it doesn'​t talk. But if that part works, you are already halfway to a full connection. After the TCB has completed printing debug information,​ now click the Connect button and the full communication connection should be made.</​p></​li>​
-<​li><​p></​html>​{{ wiki:​usbpowermanage.jpg?​direct&​200|USB Power Management}}**Windows Turning the COM Port Off:** If even the alternate connection method isn't working, check to make sure Windows isn't turning off your COM port in order to save power. You can check this setting by opening **Device Manager**, then expand the **USB Serial Bus controllers** heading. Here you will find one or more items called **USB Root Hub**. Right-click on each one and select Properties, then on the Power Management tab un-check the option that says "Allow the computer to turn off this device to save power."​ Expand the image at right to see an example.</​p></​li><​html>+<​li><​p></​html>​{{ wiki:​usbpowermanage.jpg?​direct&​200|USB Power Management}}**Windows Turning the COM Port Off:** If even the alternate connection method isn't working, check to make sure Windows isn't turning off your COM port in order to save power. You can check this setting by opening **Device Manager**, then expand the **USB Serial Bus controllers** heading. Here you will find one or more items called **USB Root Hub**. Right-click on each one and select Properties, then on the Power Management tab un-check the option that says "Allow the computer to turn off this device to save power."​ Expand the image at right to see an example.<​html>​</​p></​li>​
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wiki/tcb/operation/troubleshooting.txt ยท Last modified: 2019/05/23 19:55 by opadmin